Planned Response for Riverstone Residential

Jose,

Let me thank you again for the opportunity to present Riverstone Residential Group www.riverstoneres.com with an estimate for fire damage restoration services at the St Jean Apartments. Please find attached to this package estimates for services currently required for occupancy at units #5313 & #1707, as well as additional information on references and services provided by United Fire & Water Damage Restoration Inc.

After some reflection on your present situation with regards to recent fires at St Jean Apartments, I have addressed some of the present factors (listed below) that will help you mitigate financial loss. There are a number of factors that are currently affecting your bottom line that are not being addressed for the units affected by fire. These costs can be easily avoided, and will be considerable given the number of units that have recently been affected by fire, smoke and water damage. United Fire & Water Damage Restoration Inc. can help Riverstone Residential LLC to reduce or eliminate some of the costs associated with secondary damage caused by a lack of immediate attention to these matters.

An action plan is necessary for Riverstone Residential Group www.riverstoneres.com to realize some of these cost eliminating options starting with these essential steps:

• Immediate response to all fire/water damage incidents at Riverstone Residential Properties
• Proper management of fire/water damage events
• Specific and immediate assessment of situation, with protocol determined and then presented to Riverstone Residential to mitigate loss
• Water extraction and dehumidification within 24 hours of initial call to mitigate microbial growth within affected and surrounding units
• Restoration services to begin as soon as possible
• Renovations to be completed as soon as possible
• Certificate of occupancy to be issued as soon as possible

Addressing these issues with an action plan prepared by United Fire & Water Damage Restoration Inc. www.unitedfw.com will help Riverstone Residential to not only eliminate or reduce costs associated with secondary damage but to also get those units affected by fire and water damage to be occupied as soon as possible. This type of pre-planned response will save Riverstone Residential tens of thousands of dollars over the course of just a few fire/water related incidents.

Our goal is to assist Riverstone Residential in allowing these units to generate a positive cash flow at the earliest possible opportunity. A lack of ability to effectively make decisions at certain levels of middle management may seriously hamper vacancy rates and therefore potential rental profits. The bottom line is this - with a pre-positioned catastrophic response program of this type in place Riverstone Residential could make decisions effectively at the property management level, and potentially procure savings in the hundred’s of thousands of dollars over the course of just one year in the Baton Rouge market alone.

In addition, our “Pre-positioned Catastrophic Response Program” will enable Riverstone Residential to realize a 10% discount for any incomplete estimates (presently at $80,000 +/-) that have been presented by UFW Restoration Inc., as well as ALL future billing for ANY restoration service offered by United Fire & Water Damage Restoration Inc. This program and all applicable discounts would be extended to ALL Louisiana based Riverstone Residential Properties.

Our services include the following:

· 24 hour response

· Louisiana State Licensing

· Full Restoration Services – including commercial and residential reconstruction services

· Upon arrival, complete investigation of loss, containment and loss mitigation procedures

· Structural drying

· Smoke and soot removal

· Odor mitigation and deodorization

· Content pack out, inventory and on site / off site restoration

· Air scrubbing (HEPA or High Efficiency Particulate Air)

· O- Zone machines

· Dehumidification

· Fully insured restoration company

See the attached appendix for a full list of equipment, certifications and services offered by United Fire & Water Damage Restoration Inc.

Please visit our website for more information on our company, or feel free to contact me directly at your convenience if I can answer any questions, or address any concerns.

Thank you,

Kevin Hussey CMR/WRT
President
United Fire & Water
7575 Jefferson Hwy #136
Baton Rouge LA 70806
1.888.657.7779 office
1.225.771.9880 cell

khussey@unitedfw.com
www.unitedfw.com

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